Mack at the Google San Francisco office.

How I Got My Team Featured At GOOGLE I/O

When The Chips Are Down, The Odds Are In Your Favor

Before we get into specifics, let me set the stage by stating a few things:

• The Chrome website codebase had ~10 yrs of tech debt. SUPER FRAGILE codebase. 🤦🏽‍♂️
• Six teams had either rejected or handed the project back to product marketing & creative engineering before being brought on to lead the front.
• Sundar (CEO) used to be the VP of Product for Chrome. This means that the project would be held in high regard and undergo a lot of scrutiny by those who wanted to appease him.
• I also inherited a web experience that was a UX nightmare — I had to ship it within my first 2 months there. And then I had to ship an entire net new UI/UX design 4 months later for Chrome’s 10th Birthday. (Current website design)
• The site gets over 1M hits a month.
• We had to conduct multivariate & A/B on an off-domain solution for data security purposes; non-indexible.
• We were not allowed to ship anything without the review & approval of Chrome Eng. [Bottleneck]
• We were under pressure to get the site to a point where we could perform CRO testing and do it with confidence that the significance on which we based our…